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The Chester House Hotel - Previously Chester Court Hotel Exterior photo

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Key details

About the Hotel

Hoole Road, Chester

Near Alexandra Park

Great

8.9

8.5

/10

1.0

Loved by The Chester House Hotel - Previously Chester Court Hotel guests

Comfortable beds

Amazing breakfast

Clean room

Friendly staff

"So much free stuff, at such a good price."

Kevf from United Kingdom

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"My room was mainly gold, I had golden wrapped chocolates on my pillow."

Ms W from United Kingdom

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"Nicely furnished, very comfortable bed and spotless modern bathroom."

Julie

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3-star hotel with family-friendly amenities in Chester

Amenities

Chester Court Hotel offers a range of amenities designed for a convenient stay. Guests can enjoy free private parking and a spacious outdoor terrace for relaxation. The hotel also provides easy access to local attractions with its central location.

Rooms

The hotel comprises 22 rooms, including family-friendly accommodations and a variety of en-suite options. Each room includes a TV and tea/coffee-making facilities, enhancing the overall stay experience. Guests can choose among several room configurations to suit their needs.

Location

Chester Court Hotel resides in a prime location for exploring local attractions. The hotel is just a short walk from the historic Chester city center and close to the renowned Chester Zoo. Public transport options nearby provide easy access to surrounding areas.

Dining

The hotel features a dining area that serves a complimentary breakfast, offering a variety of options to start the day. Additionally, the on-site bar provides a relaxing space to enjoy drinks after a long day. Local dining options are easily accessible for lunch and dinner.

Family-Friendly Policies

Chester Court Hotel welcomes families with various accommodations to meet specific needs. Children's services, including cribs and high chairs, are available to enhance family stays. The hotel's proximity to child-friendly attractions makes it an attractive choice for families.

Highlights

Location: Close to Chester Zoo

Rooms: 22 rooms with family-friendly accommodations

Dining: Complimentary breakfast served daily

Amenities: Free private parking available

Must-do experiences

Explore the Roman walls for stunning views of the city.
Visit the Chester Rows for unique shopping and history.
Enjoy a Chester Pie from the local delicacy at The Faulkner.
Wander through the picturesque Grosvenor Park for relaxation.
Discover the hidden gem of the Dewa Roman Experience museum.

Location: Perfect

9.2/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeHome away

“Felt like home had everything I needed in the one room, bed was so comfy and was loads of space”

Samantha from United Kingdom

Strange & UniqueTreasures everywhere

“The whole guesthouse was full of little treasures including lamps made from saxophones, drills, old telephones.”

Ms W from United Kingdom

Quiet Nights for Busy DaysHigh Standard

“Rooms refurbished to a very high standard. Superior king size bed flat screen wall mounted tv, tea and coffee available in the room. Plus refrigerator.”

Brian N from United Kingdom

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Single Room
1 person
7 sq. feet
1 Single bed
Heating
Shower
room details
Double Room
2 persons
9 sq. feet
1 Double bed
Heating
Shower
room details
Superior Double Room Bath
2 persons
11 sq. feet
1 King-size bed
Bathtub
Heating
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
VIP check-in/ -out
No pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Private parking is possible on site for free.

Services

Housekeeping
Welcome drink

Dining

In-room breakfast
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Children's buffet
Board games

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room

Room features

Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

The Chester House Hotel - Previously Chester Court Hotel Location

Hoole Road, Chester

Explore Chester

Chester Zoo

30 minutes' walk

Home to over 21,000 animals, Chester Zoo is a world-renowned conservation zoo, perfect for family visits.

Chester Cathedral

30 minutes' walk

This stunning medieval cathedral features unique architecture and beautiful gardens, with guided tours available.

Walls of Chester

30 minutes' walk

A remarkable ancient Roman wall offering scenic walks with stunning views over the city and its surroundings.

Chester Racecourse

25 minutes' walk

The oldest racecourse still in use, Chester Racecourse hosts thrilling horse races and vibrant social events.

Cycle Through Countess of Chester Country Park

5 minutes' drive

A scenic park perfect for cycling with bike rentals available nearby; it's great for relaxation amidst nature.

Chester Town Criers

5 minutes' walk

Experience traditional town crying performances showcasing local news every Saturday-an engaging cultural event.

Grosvenor Park Miniature Railway

25 minutes' walk

Enjoy a unique ride on the miniature railway through Grosvenor Park; perfect for families and train enthusiasts!

The Suburbs

5 minutes' walk

A casual dining spot with a vibrant atmosphere, offering delicious burgers and locally sourced dishes.

The Faulkner

6 minutes' walk

A cozy pub renowned for its hearty meals and exceptional ales, with vegetarian options available.

Deli-Vert

7 minutes' walk

A delightful deli offering fresh sandwiches and salads, perfect for a quick and healthy lunch on the go.

Chester Pavilion Theatre

10 minutes' drive

A lively venue hosting an array of performances, including theater, comedy, and music, appealing to all ages.

Live Music at The Bawn Lodge Bar

5 minutes' walk

This local bar features live music nights with a friendly vibe, perfect for a casual night out with friends.

Getting around

City Centre
Chester 23 min · 1.2 mi
Airports
Chester Hawarden (CEG) 25 min · 10.2 mi
Liverpool John Lennon (LPL) 56 min · 23.1 mi
Train
Chester Train Station 10 min · 2700 ft
Bus
Bus stop 21 min · 1.1 mi

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Property information and rules

Check-in

from 14:00-22:00

Check-out

from 06:00-11:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 10.0 per person.

Pets

Pets are not allowed.

Number of rooms:

Former name

the chester house hotel

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests often appreciate the hotel's convenient location, finding it walkable into Chester and near local amenities. The rooms are considered spacious, with some featuring luxurious bathrooms that include a roll-top bath and a large separate shower. A good breakfast selection is commonly mentioned, and the availability of Netflix in the rooms is a welcome bonus for many; however, some guests have experienced issues with the heating system.

Review score

Based on 511 verified reviews

8.8 /10

Great

92 %

Recommend

Cleanliness

9.3/10

Comfort

9.2/10

Paid Wi-Fi

8.0/10

Breakfast

8.4/10

Pros

Free parking

Helpful staff

Clean room

Excellent breakfast

Cons

Cold eggs

Closed bar

Steven from United Kingdom

Single

double room

3 nights in November 2025

Reviewed: February 13, 2026

9.0/10

superb experience

personal greeting comfortable armchairs fresh fruit

the staff greeted me by name upon arrival, which i found very cute. my room included two armchairs and a desk. a good variety of fresh fruit was available at breakfast. i also appreciated the hotel's handy location for walking into the town center.

the absence of a dedicated bar or lounge area was noticeable ,limiting options for relaxation outside of the room.

Rooms

9/10

my room was well-equipped with a fridge , microwave, and a selection of snacks. the comfortable bed and clean bathroom added to the positive experience. i liked the availability of two armchairs.

Dining

8/10

the breakfast buffet offered a decent selection, including a variety of fresh fruit. eggs and hot drinks were made to order, ensuring a hot and fresh meal. the newly built dining room provided a nice atmosphere.

Facilities

10/10

car parking was easy on the premises ,a great plus. wifi access was reliable and fast, allowing me to work without interruption. the hotel's location offered easy access to the city center and nearby restaurants.

0 Helpful

Anthony from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed: February 05, 2026

9.3/10

Repeat Visit Exceeds Expectations

ample spaces friendly staff full english option

This visit was a second one. The car park had ample spaces. I liked the lounge. Staff was really friendly. Breakfast included a full English option.

The bedroom only had a single window which did not prevent outside noise, including traffic and loud pedestrians.

Facilities

9/10

The hotel offers complimentary on-site parking, a great feature. I spotted a comfortable downstairs lounge . Its convenient location provides easy access to nearby restaurants.

Service

10/10

The reception staff greeted me warmly upon arrival. They provided information about local attractions. The breakfast team kept the dining area clean and well-stocked.

Dining

9/10

A hot breakfast with multiple choices was available each morning. The breakfast includes a full English option. Breakfast began promptly at the time indicated.

0 Helpful

Daniel from United Kingdom

Single

Double Room

3 nights in November 2025

Reviewed: December 22, 2025

6/10

limited heating unprofessional behaviour

my stay had two notable drawbacks. the heating system operation times were limited, turning off at 11:00 pm. this caused the room to grow uncomfortably cold. additionally, the waitress at breakfast acted in an unprofessional manner. she spoke rudely and made us sit at a cramped table near other guests. this behaviour marred my overall experience.

0 Helpful

Elijah from United States

Single

Double Room

3 nights in August 2025

Reviewed: September 26, 2025

9.0/10

Excellent Stay with Great Amenities

free parking varied options respectful staff

I found convenient, free car parking on the premises. Breakfast included varied options (the pastries were a delight). Staff answered all my questions with a smile.

The room faced the street, and some road noise was noticeable during the night.

Rooms

9/10

The room included a comfortable bed with fresh linen. A modern bathroom provided essential toiletries with soft towels. The room also featured a well-stocked hospitality tray with tea and coffee facilities.

Service

10/10

The reception staff offered prompt and friendly assistance with check-in. I received quick responses to inquiries made before my arrival (via email). The hotel provides daily housekeeping services that kept the room clean.

Facilities

8/10

The breakfast room provided a relaxed atmosphere each morning. Ample parking spaces were available for all guests. The hotel offers free Wi-Fi access throughout the building, a great plus.

Location

9/10

The hotel is located within a reasonable walking distance of local attractions. The immediate area has several dining options (I tried a nearby restaurant). The hotel is situated in a quiet area.

0 Helpful

Samantha from Australia

Couple

Double Room

3 nights in June 2025

Reviewed: July 03, 2025

9.3/10

A Charming Stay

ample parking convenient location big bed nearby restaurant

The parking was ample and convenient. Breakfast was AMAZING!!! It was also great that the location was close to local attractions. The beds were big and comfy. It was nice to have restaurants nearby.

The room had a slight sewage odor, which I noticed upon arrival.

Facilities

9/10

The hotel features free parking . There is a newly built dining room available. Guests can enjoy breakfast at the hotel with hot drinks made to order and there is free Wi-Fi access throughout the hotel.

Service

10/10

I was offered de-icer for my car after a frost. Staff responded quickly to resolve a minor issue in the room. The receptionist provided helpful tips about the area. The breakfast staff are super friendly and efficient.

Rooms

9/10

The room included a fridge, super convenient. There was a microwave available in the room. Toiletries were provided, a very nice touch. The room decor was very clean and well kept, I really liked it!!!

0 Helpful

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